Lumagenex Intensive Anti-aging Cream contains some of the most powerful anti-aging ingredients presently available. We combine skincare technology with clinically-proven and tested compounds such as Trylagen and Argireline to create a cream so powerful that many Lumagenex users begin seeing results in a little as two days. The exclusive ingredients in Lumagenex are clinically-proven to reduce wrinkles up to 45% in as little as 4 weeks.
Specialized compounds in Lumagenex Intensive Anti-aging Cream help to instantly boost collagen and elastin production within your skin cells without needles, surgery or doctor visits. Simply apply Lumagenex 1-2x daily to help trigger new Collagen production and naturally regain a younger, firmer and more radiant complexion.
Introducing Anti-Aging Cream, the only skin-care line in the world to use Matrixyl 3000 and proprietary age-defying blend of enzymes and marine botanicals that leave skin looking years younger. Anti-Aging Cream works to combat the visible signs of photoaging for radiant, smooth skin. This is the closest thing you can get to injections or surgery – nothing else even comes close.
Helps to promote collagen production in the skin. Matrixyl® 3000, the key miracle ingredient in Bellaplex, achieves the following results:
REAL collagen, the powerful substance known to help keep skin looking young, soft and vibrant. As we age, our body produces less and less collagen.
By assisting in the replenishment of the collagen levels in our skin, collagen production can help slow down the appearance of aging.
Argireline delivers superior anti-wrinkle results. A combination of amino acids formulated to help relax facial muscles to visibly reduce the degree and depth of existing wrinkles for that younger looking skin you desire and deserve.
Hyaluronic Acid (HA) is virtually unmatched in hydrating the skin, because of its ability to retain water more effectively than many other natural substances and provides increased smoothness, & softening to combat facial wrinkles.
"I was very impressed by this cream; I found I only needed a very small amount of the cream as it went a long way. It did not leave my skin feeling greasy or sticky, it did however leave my skin feeling very smooth and soft I would recommend it."- Shauna, Las Vegas
"I received a sample of Lumagenex and having only used it for a week and I can feel the difference in my skin tone and smoothness good for base for makeup."- Angela, Florida
"Lumagenex's Anti-Aging Cream was easy to use, and you could see visible results after the first two weeks. One very happy customer!"- Diana, New York
CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE. USE OF THIS WEBSITE (GetLumagenex.com) IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS.
Terms and Conditions
This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and Lumagenex ("we," "our", "Company"). By ordering, accessing, using or purchasing Lumagenex Intensive Anti-wrinkle Cream ("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product. IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE.
These terms and conditions, as well as any additional terms, conditions and covenants referenced in or made available by hyperlink in this document (collectively, these "Terms" or this "Agreement"), govern Your use of and access to this Website and any and all of its sub-pages (collectively, the "Website"). This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest Your agreement to the terms in this document by any act demonstrating Your assent thereto, including clicking any button containing the words "I agree", "Submit Order" or similar syntax, or by merely accessing the Website, whether You have read these terms or not. It is suggested that You print this form for Your personal records. Lumagenex reserves the right to revise, amend, or modify this policy and Our other policies and agreements related to the Website at any time and in any manner, without prior notice to You. Accordingly, You should periodically check this page for any modifications of these Terms.
If You do not agree to be bound by these Terms, You may not enter, access or use the Website, or purchase any products ("Product" or "Products") through this Website, and You should exit the Website immediately. By accessing, using or ordering products through the Website, You affirm that You have read this Agreement and understand, agree and consent to all Terms contained herein.
You further agree not to use or access Website if doing so would violate the laws of Your state, province or country. At the bottom of this page appears a "last modified" date. If the "last modified" date remains unchanged, then You may presume that no changes have been made since the "last modified" date. A changed "last modified" dates indicates that this document has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.
I understand that he statements made about Lumagenex or any other product mentioned on this web site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. Lumagenex or any of the products mentioned on this web site are not intended or to be used to treat any disease or medical condition and are not to be used by individuals under 18 years of age.
THE INFORMATION ON THIS WEBSITE IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION. YOUR USE OF THE WEBSITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEBSITE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OR THROUGH THIS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
We endeavor to provide You with accurate information about Our Products. You understand and agree that the information we convey about or Products and/or the efficacy of Our Products, is obtained from independent third parties such as news agencies, scientific reports, and scientific / research entities (Third Parties). We do not warrant or represent that such information is error-free, and we do not represent or endorse any Third Parties or the methods that they use to arrive at their conclusions.
All Product specifications, performance data and other information on the Website is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the Products will conform to such specifications or performance data. We do not warrant or represent that Our Products will provide You with any particular benefits, or that Your results will match those of others who consume Our Products. Individual results will vary from person to person. Customer names in provided testimonials may have been changed out of the consideration of customer privacy.
Trial Bottle Offer and VIP Shipping Program Terms
Lumagenex's Trial Bottle Offer (the "Trial") is designed to display the quality of Lumagenex's Intensive Anti-wrinkle Cream. This gives you the opportunity to try this remarkable program for just the cost of shipping and handling so you can come to a decision for yourself if this is the right product for you.
When you place an order for the Lumagenex Intensive Anti-wrinkle Cream Trial you automatically accept the following terms and conditions. These terms and conditions are displayed on the Checkout page and are linked to on the footer of every Lumagenex website. Upon ordering, you agree to have your credit card charged £1.95 - £7.95 for shipping & handling (S&H) for a 30 Day Supply of Lumagenex Intensive Anti-wrinkle Cream (S&H price is determined by a number of factors, including promotions and sales. Your S&H price will be displayed on the checkout page). By placing an order you also agree to enrollment in our monthly Lumagenex VIP Shipping Program.
Orders are shipped within 1 business day and are typically delivered via Royal Mail within 3-5 business days. You will have 14 days from your original order date to decide if Lumagenex Intensive Anti-wrinkle Cream is right for you, so please take into account fulfillment and delivery time. Should you wish to have more time to evaluate the product, you may contact Customer Care for a trial extension within the 14 day Trial Period. Otherwise, if you are enjoying Lumagenex Intensive Anti-wrinkle Cream do nothing and at the end of your 14 day Trial Period you will be charged the low rate of only £87.95 for the shipment you received. Approximately 30 days after the end of your trial and every 30 days thereafter you will be sent another one (1) month supply of Lumagenex Intensive Anti-wrinkle Cream and your credit card on file will be billed the VIP Shipping Program Member's Discount Rate of £87.95 with free shipping and handling. That is a savings of over 30% of the regular 1 month supply of Lumagenex Intensive Anti-wrinkle Cream!
Please remember that most customers see noticeable results after using this product consistently for at least 3 months. By being an exclusive member of our Lumagenex VIP Shipping Program, you will be entitled to receive special offers and promotions from us and our 3rd party partners that only Lumagenex VIP Shipping Program Members receive.
You are not obligated to remain in the program after you receive your Trial Bottle Offer of Lumagenex Intensive Anti-wrinkle Cream and you can cancel anytime within the 14 day Trial Period or anytime thereafter by contacting Customer Care. Regardless of whether You cancel Your Trial in a timely fashion or not, You will be responsible to pay the shipping and handling charges associated with Your Product (currently ranging between £1.95 and £7.95). You agree that we can charge Your credit card for this amount, and You agree to pay such amount regardless of whether You cancel Your Trial in a timely fashion or not. No refunds will be issued for shipping and handling charges.
To avoid being charged for your 30 day monthly supply, you must cancel your enrollment before your trial bottle period is over. You may cancel your enrollment by calling our 24/7 Customer Care at +44 (800) 368-7311, or by emailing firstname.lastname@example.org. Limit 1 Trial per household.
Please note: if you do not receive the product within the Trial Period it is your responsibility to contact us to request a re-shipment.
Negative Option Clause
I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.
Cancellation of Orders
CANCELING WITHIN YOUR TRIAL PERIOD: If You wish to cancel future deliveries of the Product and You are within the Trial Period, then call Lumagenex Customer Care toll-free at +44 (800) 368-7311 or e-mail email@example.com within your 14-day Trial Period to cancel. You will never be billed and no further shipments will be sent provided you cancel within your Trial Period. You will be immediately removed from the VIP Shipping Program and will never be billed again provided you cancel within your Trial Period.
CANCELING OUTSIDE OF YOUR TRIAL PERIOD: If You wish to cancel future deliveries of Product outside of the Trial Period, then call Our Customer Care Department toll-free at +44 (800) 368-7311 and request that such future shipments be terminated. Your request for termination will be processed immediately; however, subject to our refund policy (described below) You will be responsible for payment for any Product that has either (i) already been shipped to You or (ii) already being delivered to You at the time of Your call.
Returns and Refunds
Lumagenex believes in complete customer satisfaction, and backs our products with a 30 day return policy. For all unopened recurring monthly shipment orders that have been billed under the terms herein, you may return the unopened package within 30 days from the order date and you will be refunded for that order. Trial orders are not eligible for return once the trial period has expired. For all recurring orders part of the monthly Lumagenex VIP Shipping program, if you are unsatisfied with the product, you may return the unopened package within 30 days from the shipped date and you will be refunded for that order. If you wish to return your order, please obtain a Return Merchandise Authorization (RMA) number first. The fastest way to obtain an RMA number is to contact our customer service representatives to request an RMA number. The fastest way to obtain an RMA number is to contact our Customer Care representatives at +44 (800) 368-7311 or or e-mail firstname.lastname@example.org.
Please note the following regarding returns and refunds:
• Packages marked "Return To Sender" will NOT be processed or refunded. Returned packages will only be refunded with an RMA number that was provided by Customer Care. RMA numbers are valid for 30 days.
• Refunds can only be issued to the same credit card to which they were charged. We are unable to issue cheques.
• Customer is responsible for return shipping charges.
• After the warehouse receives your return, it generally takes 3-5 business days to process and issue a refund credit back to your original payment method. Depending on your credit card or bank, it could take up to 10 business days to see the credit post.
Damaged Products, Lost Shipments & Shipping Insurance
All orders include full shipping protection ("insurance"). Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact our Customer Care for further instructions. If your shipment is lost, stolen or damaged, you will receive a complimentary reshipment. Shipping insurance cost is £1.00 per order, and is automatically included as part of the total shipping and handling fee displayed on the checkout page. NOTE: You will be billed separetely for your shipping insurance fee.
Reversals and Chargebacks
We handle all chargebacks and reversals as potential cases of fraudulent use of our product offer and/or theft of product. In cases where we have provided a product and we have verified that a client has received a product and/or refused or returned product(s), whether or not they have used the product in any way, possible actions taken by the company may include filing a complaint with the Internet Crimes Bureau and/or local authorities, or reporting the incident to the appropriate authorities in your state, city, town or jurisdiction to investigate theft of product and possible mail fraud. All cases of chargeback requests will be vigorously fought by the Company. BE AWARE that if you choose to claim your online transaction was fraudulent that all activity and IP address information is captured. This digital proof of whom and where the order was placed will be submitted to the proper authorities. This information may be used in a civil and criminal case against a customer if there is fraudulent use or theft of product(s).Credit Card Descriptor
By ordering Products from Lumagenex, You authorize Us to charge Your credit card accordingly. This authority shall remain in effect until and unless You have canceled future orders of the Products as described in this Agreement, above. In the event the agreed upon amount is declined, you authorize Lumagenex to charge Your credit card lesser amounts until the agreed upon amount has been paid in full. Please be aware that the descriptor (or subject line) that appears on Your credit card may be the name of the seller of the Products, and/or may refer to the type of Product ordered (e.g. "Lumagenex"). If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Care Department toll-free at +44 (800) 368-7311.
As an added benefit to you, Lumagenex reserves the right to temporarily reduce the price of each Product, without prior notice to You, for promotional purposes or to ensure that payment is received by Lumagenex. If Lumagenex modifies its prices downward, You will be billed at the reduced price until the promotional period ends after which time the Product price will be restored to its normal rate, or £87.95. Downward modified or promotional prices may be restored to normal rates without prior notice to you.
If You believe that You have been erroneously billed, please notify Our Customer Care Department toll-free at +44 (800) 368-7311 immediately of such error. If We do not hear from You within thirty (30) days after such billing error first appears on any account statement, such fee will be deemed acceptable by You for all purposes, including resolution of inquiries made by Your credit card issuer. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to Us within thirty (30) days of its publication.
Ownership, Intellectual Property
The Website, and all images and content at the Website (collectively, "Materials"), are the sole and exclusive property of Lumagenex or its licensors. No license or ownership rights in or to any of the Materials are conveyed to You by virtue of this Agreement or by Your purchase of any Product from the Website. The Materials are protected by the copyright and trademark laws of the United States. Unless otherwise permitted by law, none of the Materials may be reproduced by You without Lumagenex prior written permission. You are hereby granted a nonexclusive, nontransferable, revocable, limited license to view, copy and print Materials retrieved from the Website for the sole purpose of placing an order via the Website provided that you do not remove or obscure the copyright notice or other notices displayed on the content.
You hereby represent and warrant that: You are age eighteen or older; You have read this Agreement and thoroughly understand the terms contained in this Agreement; Any Products You purchase from the Website will be used for Your personal, non-commercial use; You will not re-sell, re-distribute or export any Product that You order from the Website; Lumagenex has the right to rely upon all information provided to Lumagenex by You; Lumagenex may contact You by email, telephone or postal mail for any purpose, including but not limited to (i) follow-up calls, (ii) customer satisfaction surveys, and (iii) inquiries about any orders You placed, or considered placing, at or through the Website. In ordering products through this Website or otherwise, You agree to provide only true, accurate, current, and complete information. You hereby certify that any email account you provide to us is registered to you. We shall have the right to bar Your access to and use of this Website if we have reasonable grounds to believe that You have provided untrue, inaccurate, not current, or incomplete information to us, or for any other reason we, in our sole discretion, deem appropriate.
Without the express prior written authorization of Lumagenex, You may not: Duplicate the Website (except as expressly provided elsewhere in this Agreement or as permitted by law); Create derivative works based on the Website or any of the Materials; Remove any copyright or other proprietary notices from the Website or any of the Materials contained therein; Frame or utilize any framing techniques in connection with the Website or any of the Materials; Use any meta-tags or any other "hidden text" using the Website's name or link to any page of the Website; Circumvent any encryption or other security tools used anywhere on the Website (including the theft of user names and passwords or using another person's user name and password in order to gain access to a restricted area of the Website); Use any data mining, bots, or similar data gathering and extraction tools on the Website; Use any device, software or routine to bypass any operational element or to interfere, or attempt to interfere, with the proper working of the Website, server or activities conducted therein; or, Take any action that imposes an unreasonable or disproportionately large load on the Website or its network infrastructure.
This Agreement shall remain in force as long as You access the Website, use any functions or features of the Website, or order anything from the Website. We reserve the right to terminate this Agreement without notice and/or refuse to sell to anyone who We believe, in Our sole discretion, (i) has violated any of the terms of this Agreement, (ii) is abusing the Products or the services we provide, or (iii) is unable to provide us with sufficient information to allow us to properly identify the customer's real name, address, or other contact information.
Limitation of Liability, No Warranties
In no event shall Lumagenex or its officers, directors, employees or subcontractors be liable for any indirect, special, incidental, exemplary, consequential or punitive damages, under any cause of action whatsoever including but not limited to contract, tort, strict liability, warranty or otherwise, for any claim, cause of action, fee, expense, cost or loss (collectively, "Claims") arising from or related to this Agreement, the Products, or Customer's use of the Website or any Product.
Except as otherwise specifically stated in this Agreement, the Website and all Products and services provided to You are provided "as is", without any warranty whatsoever.
You agree that Lumagenex's entire liability for all Claims shall be limited, in the aggregate, to the lesser of (i) USD £500.00, or (ii) the total amount of money You paid to Lumagenex in the one (1) month period immediately preceding the incident on which Your Claim is based. This limitation of liability shall apply for all Claims, regardless of whether Lumagenex was aware of or advised in advance of the possibility of damages or such Claims.
The warranties and representations specifically set forth in this agreement are the only warranties and representations with respect to this Agreement, and are in lieu of any and all other warranties, written or oral, express or implied, that may arise either by agreement between the parties or by operation of law, including warranties of merchantability and fitness for a particular purpose. None of these warranties and representations will extend to any third person. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to You.
You agree to defend, indemnify, and hold harmless Lumagenex, its officers, directors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your misuse or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement. We shall promptly notify You by electronic mail of any such claim or suit, and cooperate fully (at Your expense) in the defense of such claim or suit. If we do not hear from You promptly, we reserve the right to defend such claim or suit and seek full recompense from You.
Any notice required to be given under this Agreement to You may be provided to You by postal mail or by email. If notice is sent by email, such notice shall be sent to the last known email address that You provided to Us, and shall be deemed delivered once sent. Notices by customers to Lumagenex must be sent in writing to the following address:
35-37 LUDGATE HILL
Lumagenex shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay the Lumagenex performance.
Governing Law. This Agreement and all matters arising out of, or otherwise relating to, this Agreement shall be governed exclusively by the laws of the State of New York, USA, excluding its conflict of law provisions.
All disputes arising out of or relating to this TOS (including its formation, performance or alleged breach) or your use of the Web Site will be exclusively resolved under confidential binding arbitration held in New York, USA, before and in accordance with the Rules of the American Arbitration Association. The arbitrator's award will be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this TOS will be joined to an arbitration involving any other party subject to this TOS, whether through class arbitration proceedings or otherwise. Notwithstanding the foregoing, we will have the right to seek injunctive or other equitable relief in state or federal court located in New York, USA, to enforce this TOS or prevent an infringement of a third party's rights. In the event equitable relief is sought, each party hereby irrevocably submits to the personal jurisdiction of such court.
Waiver of Class Action Rights
BY ENTERING INTO THIS TOS, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTED WITH THIS TOS MUST BE ASSERTED INDIVIDUALLY.
Rights to Injunctive Relief
Both parties acknowledge that remedies at law may be inadequate to provide an aggrieved party with full compensation in the event of the other party's breach, and that an aggrieved party shall therefore be entitled to seek injunctive relief in the event of any such breach, in addition to seeking all other remedies available at law or in equity.
The rights and liabilities of the parties hereto will bind and inure to the benefit of their respective assignees, successors, executors, and administrators, as the case may be.
If for any reason a court of competent jurisdiction or an arbitrator finds any provision of this Agreement, or any portion thereof, to be unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of these Terms and Conditions will continue in full force and effect.
In the event any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney fees and costs incurred in connection therewith, including attorney fees incurred on appeal.
No waiver of or by Lumagenex shall be deemed a waiver of any subsequent default of the same provision of this Agreement. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement.
This Agreement constitute the entire agreement between the parties with respect to Your access and use of the Website and Your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Lumagenex reserves the right to change any of the provisions posted herein and You agree to review these terms and conditions each time You visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes Your acceptance of such changes. Lumagenex does not and will not assume any obligation to provide You with notice of any change to this document. Unless accepted by Lumagenex in writing, these terms and conditions may not be amended by You.
Billing, Cancellations & Customer Support
We welcome all support inquires by the following methods:
Toll-Free: +44 (800) 368-7311
London: +44 (20) 37957335
Please contact email@example.com. Please include your name and order number.
Customer Care is available twenty-four hours a day, seven days per week
35-37 LUDGATE HILL
Protecting the privacy of the very young is especially important. This Website is not intended for people under the age of 18. We never collect or maintain information at the Website from persons we know to be under age 18, and no part of our Website is designed to attract anyone under age 18. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.ACTIVE INFORMATION COLLECTION
Like many websites, this Website actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail and/or feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, e-mail address, mailing address, phone number and sales delivery, billing and credit card information).
Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing) or to participate in a particular activity (such as other promotions). You will be informed at each information collection point what information is required and what information is optional.DISCLOSURE OF INFORMATION
If you provide personally identifiable information to this Website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We may combine your personally identifiable information with passively collected information.
Remember that the information provided by this site is for general background purposes and is not intended to be used in connection with, or as a substitute for, medical diagnosis or treatment by a trained professional. You should always consult your own physician about any healthcare questions you may have, especially before trying a new medication, diet, fitness program, or approach to health care issues.OPT-OUT PROCEDURES
You may always opt-out of receiving communications from us. To not receive future e-mail communications from Lumagenex, please send an email with "Remove" in the subject line to firstname.lastname@example.org or contact us at +44 (20) 37957335 (London) or +44 (800) 368-7311 (Toll-Free). We are open 24 hours a day 7 days a week. We are closed on major US holidays: Christmas Day.SECURITY OF INFORMATION
You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only selected Lumagenex employees and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.PASSIVE INFORMATION COLLECTION
As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
A "cookie" is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.
"Session cookies" are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.
"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This Website uses Internet tags. "Navigational data" ("log files," "server logs," and "clickstream" data) and "Internet Tags" are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.LINKS
Toll Free Customer Support Line: +44 (20) 37957335 (London) or +44 (800) 368-7311 (Toll-Free). We are open 24 hours a day 7 days a week. We are closed on major US holidays: Christmas Day.
Customer Support Email: email@example.com Expect a response within 6 hours if you email us according to the business hours listed above.
OFFICE 7, 35-37 LUDGATE HILL
LONDON, EC4M 7JN
Toll Free Customer Service phone: +44 (20) 37957335 (London) or +44 (800) 368-7311 (Toll-Free)
We are open 24 hours a day 7 days a week. We are closed on major US holidays: Christmas Day.Returns
If you need to return your order please contact customer service to get an RMA number that you will need
to include in the package you send back to us. All returns should be sent to this address: